MediBot

chatbot for HealthLine Pharmacy

Published
October 12, 2023
Category
Development/ Enterprise
Client
Ceylon Cooks
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Tech Stack

What is MediBot

A chatbot was developed for HealthLine Pharmacy, an online pharmacy that delivers medicines to the doorstep. The chatbot, MediBot, can help order medicines, track delivery status, and get discounts and offers. MediBot can also answer questions about the medicines ordered, such as dosage, side effects, and interactions. MediBot uses natural language processing and machine learning to understand the queries and provide relevant and accurate information. Python, Rasa, and MongoDB were used to build the chatbot and it was deployed on a web app using Django and AWS.

Key Features

MediBot can help customers order medicines from the comfort of their home, without having to visit a physical pharmacy or wait in long queues. MediBot can also track the delivery status of the orders and notify the customers when their medicines arrive.

MediBot can help customers save money by offering discounts and offers on various medicines and products. MediBot can also suggest cheaper alternatives or generic versions of the medicines, if available and suitable for the customers.

MediBot can help customers get information about the medicines they ordered, such as dosage, side effects, and interactions. MediBot can also answer common questions and FAQs about the medicines and the online pharmacy service.

MediBot can help customers get personalized recommendations and suggestions based on their preferences, medical history, and current needs. MediBot can also remember the customers’ previous orders and preferences and provide a customized experience.

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